Accessing Virtual Sessions
How do I log on to my sessions? What else can I do on the Attendee Hub?
Access your virtual sessions using the Attendee Hub (The Hub). You will be using The Hub to log on to all your virtual sessions.
You will log in using your name, email, and a verification code that are sent to the email and mobile phone number you used to register.
- You can complete your meeting profile and opt-in to connect with other attendees.
- On The Hub, you will see all your sessions that you pre-registered for. You will be able to remove or register for additional sessions.
- Quick links are available from the homepage.
- Other features include viewing the Attendee List and 1-to-1 Messaging with other attendees.
When should I log on?
Please log on to The Hub approximately 10 minutes before your session is scheduled to begin.
Five minutes before the session start time, a button to "Join Session" will appear on The Hub. If you are asked to enter your name, please enter your name and email for attendance reporting.
If your Zoom control bar disappears, drag your mouse to the bottom of your Zoom screen to make it come back.
If Zoom seems to disappear entirely from your screen at any time, click this icon:
Is the HOD meeting a meeting or a webinar?
The HOD First Session will be held via Zoom meeting.
The CME Programs will be held via Zoom webinar.
Do I need to have my video on, and will everyone be able to hear/see me?
For Zoom meetings (HOD First Session), you will be able to turn your camera on to be visible and you will be able to see other attendees with their cameras on. All
attendees enter the meeting automatically on mute and with their cameras off. You will be able to speak by raising your hand and being invited to unmute and turn your camera on. The process for doing so will be reviewed in the meeting.
For Zoom webinars (CME Programs), attendees will not have their camera on and will not be able to see the other attendees. You will only be able to see and hear the speaker. All attendees automatically enter the meeting on mute.
Meeting Functionality
How will the HOD conduct policymaking in a virtual setting?
Please visit the Annual Meeting HOD page for complete information on the HOD virtual policymaking process.
View the final reference committee reports by clicking HERE.
How do I address/speak at the House of Delegates in a virtual meeting?
For the HOD, you will initially be muted. You may use the "Raise Hand" feature to alert the speaker(s) that you would like to speak; once you are called, you may
unmute yourself.
For interrupting motions, chat with the INTERRUPTING MOTION co-host. Detailed instructions will be explained during the session.
How will HOD votes be handled for the virtual session?
Votes will be taken via the “Polling” feature in Zoom. The poll will appear on your Zoom screen, you will cast your vote and submit it. You will need to be on a computer or the
Zoom app on a smartphone to vote.
How will HOD votes be handled for the in-person HOD Second Session?
Votes will be handled by physical keypads for the HOD Second Session.
Will I be able to speak during the educational sessions?
No, all attendees will be muted but can use the "Q&A" option in Zoom to communicate with the hosts to ask a question.
In-Meeting Technical Support
Will there be live technical support during the meeting if I need help?
Technical questions can be sent to AMsupport@mms.org (the fastest method) or via phone
to (781) 434-7866 (only available just before and during the meeting).
Registration Information
What are the on-site registration desk hours?
Registration desk hours:
- Friday — 4:30–7:30 p.m. at MMS Headquarters, Waltham
Events Planned: President's Reception, the Nancy N. Caron Annual Member Art Exhibit, Presidential Inauguration, and Awards Ceremony
- Saturday — 6:30 a.m. to Close of HOD Session
Events Planned: District/Caucus Meetings, HOD Second Session, Alliance Annual Meeting, Program, and Luncheon, and Networking Luncheon
How is attendance tracked?
Pre-registered attendees will check themselves in at registration and print their badge with QR Code.
Delegates are reminded to scan their QR Code on their badge for the HOD Second Session to receive proper attendance credit.
How many CME hours can I earn at the Annual Meeting?
Please visit the education program page for complete CME credit information.
May I bring a guest?
Guests are welcome at many virtual and in-person events, including including the President’s Reception, Nancy N. Caron Annual Member Art Exhibit,
Presidential Inauguration, and Awards Ceremony. Registrants who are not delegates are welcome to attend the business meetings of the House of Delegates; they are considered observers, are required to sit in the observer section during the Second Session,
and should register ahead of time. All registrants must register separately.
To register, you will need an MMS online account. Creation of an account (or checking if you already have one) is quick and easy. Please contact annual@mms.org if you need assistance when registering.
Am I required to wear my name badge at in-person events?
Yes. All registrants will be provided with a name badge for use during the meeting.
For security purposes, name badges are required at all social, and business meetings and luncheons. Individuals not wearing a name badge during the required events will be directed to the registration desk to register and obtain a badge. QR Codes are also
printed on your badge. Without your badge and QR Code you will be unable to scan in at the HOD and will need to return to registration to obtain another badge.
What if there is an emergency at the meeting?
The registration desk is equipped with a listing of the personal emergency contacts provided by each attendee on their registration form. In the event of a personal emergency, MMS staff
will communicate with the emergency contact that has been provided to us on your registration.
Do you require aid/service at the meeting?
Closed captioning will be provided during all virtual sessions.
If you need any aid or service to participate fully in the meeting, please email annual@mms.org, and we will do our best to accommodate your needs.
What should I wear to Annual Meeting events?
Attire for the meeting is business wear. Every effort will be made to provide a comfortable environment; however, meeting room temperatures can fluctuate greatly and may be difficult to
control. The temperature is often cool in the meeting rooms; therefore, a jacket or sweater is recommended for the conference.
