The Massachusetts government website provides information regarding patients as linked here and provided below:
If you get care at a Steward facility, there is no need to make changes to your medical care. Your appointments, screenings, treatments, and therapies should continue to occur as usual. If there are any changes, your provider should be in touch
directly with you to make any adjustments to your appointments. If you have any questions about your care, please contact your provider.
Emergency/Urgent Care
If you are experiencing a health care emergency, dial 911.
The Emergency Departments (EDs) at Steward hospitals are open and functioning. Patients who receive care at Steward hospitals and from Steward-associated providers may continue to go to their usual Steward EDs if they need the care that an ED offers.
EDs across the state continue to be very busy, and long waits are common. Patients experiencing illness or injuries that do not require the level of care provided in the ED, should consider going to an urgent care center.
Prescriptions
Prescriptions come from physicians or other health care providers. You should be able to continue any prescriptions by contacting your provider’s office and getting your medications through your usual pharmacy.
Medical records
If you are in need of your hospital medical records, you will still be able to access them from your online portal and from all Steward hospital locations. Your physicians will be able to provide you with your physician records. Please contact your provider
directly for your records.
Transportation
Transportation services may be available to help you get to medical appointments in Massachusetts. Visit health care transportation to learn more about non-emergency transportation for MassHealth members, long-distance medical shuttles, and other transportation services.
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